WHO AM I LOOKING FOR?

TGNC has been working within the private household recruitment sector for many years and is proficient in headhunting capable, mature and experience candidates for all types of families. We are always asked what the difference is between an Au Pair, Mother’s Helper, Family Assistant or Nanny. There are a range of differences between the different types of roles that can be offered, be that different duties and of course different pay scales. Here we hope we can help you decide what is going to be best suited to your family and then you can sign up to tgnc to find the ideal candidate for your family!

What Is An Au Pair?

AU PAIRS

tgnc place huge amounts of au pairs in London households, they are affordable short term options for families.

An Au Pair is a foreign (EU Passport Holder) student who wishes to come to London to live with a family, ‘as’ a family member. In exchange for a private bedroom and board, plus pocket money they will help with light domestic chores and childcare! They are not a formal child care option, but they do help with the children,  they do not have the qualifications, generally, that a Nanny would. Our au pair’s do come with some childcare experience, and we can put them through a first aid course at the families’ request. They stay for 6 months, sometimes longer, but are by no means a consistent childcare option – it is an experience for both the hosting family and the au pair, not a job.

Think you would like to host an au pair? If you can answer yes to all these, then an au pair could be a great option for you!

*You require 35 hours per week MAXIMUM (Monday-Friday) with no weekends help

*You are offering a minimum of £120-150 per week

*You only need help with light domestic chores related to the children only (no ‘cleaning’) just tiding up

*You are able to give them time to go to English class, as normally they are not yet Fluent in English

*You required up to 2 nights babysitting per week

*You have a spare private bedroom for the au pair and will provide all meals  to them

*You offer 20 days paid holiday per year, plus bank holidays off (pro-rata)

*You are happy for a six months commitment

*Your children are over 2 who need sole care by the au pair

If you answered no to the above then do not worry we will have another option for you!

Q. How do you know how much pocket money to offer? 

A. We always say ”you get what you pay for”, in general terms this is what to expect to pay for an au pair as minimum amounts;

£120 – 20 hours

£130 – 25 hours

£140 – 30 hours

£150 – 35 hours

 

Note: Paying over £166 (2018-2019) per week would require National Insurance contributions to be payable. We can suggest offering the £165 per week in earnings plus benefits such a oyster card, mobile phone top up, English classes etc to avoid meeting the threshold for those offering the higher bracket.

Q. Why a minimum of £120 per week?

A. We feel it is important for your au pair to be offered a pocket money that allows them to afford English classes and exploring London and beyond. Any less than this and it’s quite difficult to do much with in London.

Q. Why do tgnc say no heavy housework such as cleaning? 

A. An au pair is not a replacement for your cleaner or housekeeper, they will of course tidy up from breakfast and wipe down the kitchen sides after cooking and empty the dishwasher, they will also make sure the children’s bedrooms/areas are tidied up and neat and do the children’s laundry. They will not be welcoming a feather duster or the request to make the parent’s bed as they come to the agency to avoid such requests. Au pair’s are there for the children and their items, so that is what we promote! As a general rule of thumb, if it’s not related to the children – it’s not the au pair’s duty. A family may always offer an au pair to do cleaning as an extra payment at the going rate of £10-12 per hour, but they do not have to accept the offer. tgnc has a great network of local cleaners we can put you in touch with if you do need extra domestic help – or hire a family assistant if you need more family help.

Q. Why only six month stays?

A. You must remember this is an ‘experience’ for a cultural exchange, they are not choosing to be an au pair as a career. We understand that families are looking for stability for their children, that’s all we all want for our children. But for the au pair’s they have university to return back to, or they have a career job waiting for them or they just fancied half a year in London for the life experience. They are young, free and whilst they have no commitments in life – why not? But they are not the most stable option for families who want longevity. We have many who have stayed for 12 months, even 24 but we always ask for 6 months as a minimum intention.

Q. Do you reference check them? 

A. Of course! We have a team of multilingual speaking people who work on reference checks only! We check references from all countries, so even if they have had no UK experience, they have references to back up their overseas experience in childcare.

Q. How long does it take to hire? 

A. How long is a piece of string? It depends with each offer, what zone you live in, how much you are offering for pocket money, what accommodation is offered and how quick you are at getting back to us. With so many families to choose from in London they can choose to be picky! We have had a family register, receive profiles, meet the au pairs by video and have a host offer accepted all in one day! Or we have families who meet 5 candidate, two times over before making a choice. It depends how proactive you are about finding a new au pair – as we have candidates on a waiting list ready to meet families!

What Is A Family Assistant?

FAMILY ASSISTANTS

tgnc’s trend-setting favourite childcare option in London, plus our ‘secret weapon’ for when Brexit hits and no plan has been put in place for au pair visas (it is yet to be decided!). We believe that families need to have access to affordable help within their home without having to hire a Nanny, a cleaner, a dog walker and a PA. A Family Assistant is exactly what it says on the tin, someone to assist the family not just the children.

A Family Assistant is exactly what you would imagine it to be. A employee who lives in with the family and offers support to all family members and the home. They are the affordable option for families who wish to hire an employee, for a long term or permanent contract. Our FA’s come with a background in caring for children previously. A lot have  trialled the au pair experience and decided that they would love a career in childcare and this is the first step on the career ladder. Others, have been Nannies and Housekeepers in their home country and this is their initial London job in the same role. Others are fresh out of college in the UK and are what most would call a ‘Junior Nanny’ but we don’t offer Nannies without three years of experience.

Think you would like to hire a FA? If you can answer yes to these, then a FA could be a great option for you!

*You are looking for someone to live in

*You require 25-60 hours per week

*You are offering a minimum of minimum wage per hour and offer employed status as an employer (see below for details)

*You need help with domestic duties, administration and childcare

*You required up to 2 nights babysitting per week

*You have a spare private bedroom for the FA

*You offer 20 days paid holiday per year, plus bank holidays off (pro-rata)

*You are looking for a long term commitment

Q. How do you know how much will it cost? 

A. As with any employment, an employee is entitled to minimum wage per hour of work. As a FA lives in, you can legally deduct a ‘live in’ cost as you provide accommodation to the FA, which is £52.00 per week from the Gross salary. 2019-2020 figures.

The below is a GROSS (Before Tax deductions) salary weekly for the hours listed with the live in deduction already applied based on NMW. This does not include babysitting.

30 Hours – £195 per week

40 Hours – £277 per week

50 Hours – £359 per week

60 Hours – £441 per week

Looking for someone under 25, these above rates will decrease with age as the National Minimum Wage decreases with age.

Note: Paying over £166 (2019-2020) per week would require National Insurance contributions. The family would need to register as an employer, we can do this for you and issue all your payslips etc and working out NET pay for your FA, for a yearly subscription.

Q. Why a do I have to pay Minimum wage, when I offer accommodation? Accommodation is expensive in London.

A. Paying anything less than minimum wage and you are breaking the law. There is a common thought that if someone lives in, you don’t have to meet minimum wage requirements, that’s only true if you are treating this person as a ‘family member’, they eat all meals with you, at weekends you go on family outings together, socialise together and during the evening you sit and watch tv/a movie together as a family. For the majority, this does not happen, as we know that your personal space and down time is important.
We agree that accommodation in London is very expensive but there is an amount in place for how much you can deduct for live in costs – if you pay more than minimum wage per hour but you deduct more money for their live in costs, you still need to be able to meet minimum wage hourly when adding the two together. HMRC will send you a bill for arrears plus a fine if you are found to be paying less than minimum wage, if you refuse to pay HMRC can take you to court on behalf of the employee for not meeting minimum wage. A lot of websites will tell you different, but they are offering bad information which may lead you to be in a lot of trouble – so read up before offering someone a job!

Q. What are their duties aside from childcare? 

A. A Family Assistant will keep the house clean but they are not a cleaner, where you would expect deep cleaning to be done. Day to day running of keeping the house in order and clean and tidy – 100%! They can do the grocery shop, take the dry cleaning to be done, collect the parcel from the post office, book the Euro Star for your half term holiday, walk the dog, buy birthday presents, cook a family meal and iron your shirts. You just need to allow the time in their contract to get all you need completed.

Q. Are they qualified and experienced in this work?

A. This is a starting role for someone wanting a future career in private households or in childcare. They are not a Nanny and they are not a housekeeper, so one must remember that. They are what we would call the second/third/forth parent in the home to keep everything running at home whilst one or all parents work. They have some background with children and a whole lot of common sense to assist the family in their daily lives.

Q. So it’s not a Nanny replacement?

A. No, Nannies do not help with anything outside of the children, they are trained professionals in their field and need to focus 100% on the children. Those who need a Nanny should hire a Nanny, we always suggest if anyone has a child under 2 who needs sole care – hiring a Nanny is the best option. A family assistant is best suited to a Family when the children are in daycare/school and there are free hours in the day to focus on keeping the family running.

Q. They will stay long term?

A. It depends what contract type the family offers, but usually families offer permanent contracts with no end date.

Q. Do you reference check them? 

A. Of course! We have a team of multilingual speaking people who work on reference checks only! We check references from all countries, so even if they have had no UK experience, they have references to back up their overseas experience in childcare or housekeeping.

Q. How long does it take to hire? 

A. How long is a piece of string? It depends with each offer! We have had a family register, receive cv’s, interview and have an offer accepted all in one day! Or we have families who interview 5 candidate, two times over before making a choice. It depends how proactive you are about finding a new FA – as we have candidates on a waiting list ready to interview!

What Is A Mother's Helper?

MOTHERS & FATHERS HELP

Ideal for the stay at home parent or part time working family who need extra support at home.

A Mother’s Help is exactly what you would imagine it to be. A employee who lives in with the family or lives out and offers support to a stay at home or part time working family  and the home. They are an affordable option for families who wish to hire an employee, for a long term or permanent contract when a parent is home caring for the children too. Our Mother’s Helpers come with childcare experience and some housekeeping experience. They will help mostly with the children, but will make sure the house is tidy too and cook a meal if needed. Families usually keep their cleaner when hiring a Mother’s Help. They can live in or live out!

Think you would like to hire a Mother’s Help? If you can answer yes to these, then a Mother’s Help could be a great option for you!

*You require 30-60 hours per week

*You are offering a minimum of minimum wage per hour and offer employed status as an employer (see below for details)

*You need help with domestic and childcare chores

*You required up to 2 nights babysitting per week

*You have a spare private bedroom for the Mother’s Help (if live in needed)

*You offer 20 days paid holiday per year, plus bank holidays off (pro-rata)

*You are looking for a long term commitment

Q. How much will it cost? 

A. The going rate is £10 NET (live out) and £7.50-8.50 NET (live in). As with any employment, an employee is entitled to minimum wage per hour of work. If you want a Mother’s Help to live in, you can legally deduct a ‘live in’ cost as you provide accommodation to the Mother’s Help, which is £49.00 per week from the Gross salary.

Live In – The below is a ‘London Going Rate’ salary weekly for the hours listed with the live in deduction already applied.

30-40 Hours – £350-400 Gross per week

40-50 Hours – £400-550 Gross per week

50-60 Hours – £550-600 Gross per week

Live Out – The below is a ‘London Going Rate’ salary weekly for the hours listed for a live out Mother’s Help.

£12-13 gross per hour

Note: Paying over £166 per week would require national insurance to be payable to HMRC. The family would need to register as an employer, which we can assist with registering you as an employer, issuing payslips and working out NET pay for your Mother’s Help, for a yearly subscription.

Q. Why a do I have to pay Minimum wage, if I offer accommodation? Accommodation is expensive in London.

A. Paying anything less than minimum wage and you are breaking the law. We agree that accommodation in London is very expensive but there is an amount in place for how much you can deduct for live in costs – if you pay more than minimum wage per hour but you deduct more money for their live in costs, you still need to be able to meet minimum wage hourly when adding the two together divided by the hours worked weekly. HMRC will send you a bill for arrears plus a fine if you are found to be paying less than minimum wage, if you refuse to pay HMRC can take you to court on behalf of the employee for not meeting minimum wage. A lot of websites will tell you different, but they are offering bad information which may lead you to be in a lot of trouble – so read up before offering someone a job!

Q. Can they be sole charge too? 

A. A Mother’s Help can be sole care, of course but the main requirement for the role is giving a hand to parents at home. If there is no parent at home generally, then you should look to anothe roption.

Q. They will stay long term?

A. It depends what contract type the family offers, but usually families offer permanent contracts with no end date. Of course, as with any job a Mother’s Help can hand their notice in but the idea is the role is a permanent move.

Q. Do you reference check them? 

A. Of course! We have a team of multilingual speaking people who work on reference checks only! We check references from all countries, so even if they have had no UK experience, they have references to back up their overseas experience in childcare or housekeeping.

Q. How long does it take to hire? 

A. How long is a piece of string? It depends with each offer! We have had a family register, receive cv’s, interview and have an offer accepted all in one day! Or we have families who interview 5 candidate, two times over before making a choice. It depends how proactive you are about finding a new Mother’s Help – as we have candidates on a waiting list ready to interview!

Q. What is the different between a Family Assistant and a Mother’s Help?

A. A Mother’s help is assisting a stay at home parent juggle the children and the light domestic duties, generally a family with pre-school age schildren. A Family Assistant takes care of all areas, be in sole care and can be split 50/50 between household  and childcare plus generally helps a family with school age children.

What Is A Nanny?

NANNIES

tgnc’s most experienced childcare option in London, ideal for anyone looking for qualified and experience child carers.

A Nanny looks after children, usually sole charge for up to 12 hours per day. These are career men and women have dedicated their adult lives to helping families bring up and educate the children of London. They are professionals, with years of knowledge and experience under their belts and the majority whom are qualified in childhood education and studies. A Nanny or Manny (Male version) can live in with the family or out. They can travel with the family and provide ongoing support as the family grows.

Think you would like to hire a Nanny? If you can answer yes to these, then a Nanny could be a great option for you!

*You require 15-60 hours per week

*You are offering a minimum £12 per hour NET (live out) and £9 per hour NET (live in) and offer employed status as an employer (see below for details)

*You need help with nursery duties and childcare only

*You required up to 2 nights babysitting per week

*You have a spare private bedroom for the Nanny (if live in needed)

*You offer 20 days paid holiday per year, plus bank holidays off (pro-rata)

*You are looking for a long term commitment

Q. How much will it cost? 

A. As with any employment, an employee is entitled to minimum wage per hour of work. However, experienced career Nannies in London will not apply for a role unless it meets their salary expectations. Many families offer a Nanny role, but in reality they need a Family Assistant or Au Pair even, check out our other options! For Nannies, we suggest £12 per hour NET (live out) for full time, £14 per hour NET for part time and £9-11 per hour NET (live in) as minimums.

Live In – The below is a ‘London Going Rate’ salary weekly for the hours listed with the live in deduction already applied.

30 Hours – £300 per week Gross or £270 Net

40 Hours – £435 per week Gross or £360 Net

50 Hours – £565 per week Gross or £450 Net

60 Hours – £700 per week Gross or £540 Net

Live Out – The below is a ‘London Going Rate’ salary weekly for the hours listed for a live out Nanny.

30 Hours – £435 per week Gross or £360 Net

40 Hours – £610 per week Gross or £480 Net

50 Hours – £785 per week Gross or £600 Net

60 Hours – £975 per week Gross or £720 Net

Note: Paying over £166 per week would require to be paying NI  to HMRC. The family would need to register as an employer, we can assist with registering you as an employer, issuing payslips and working out NET pay for your Nanny, for a yearly subscription.

Q. Why are the salaries so much more?

A. The days of £10 per hour net being ‘the going rate’ is so outdated and the career Nannies are pushing back against it and with good reason. We remember it being £10 an hour over  ten years a go and working on inflation that would be worth £13.50 Net in 2019. We therefore will not take on a role offering less than £12 Net for a live out Nanny, as we will just not have the experienced and qualified candidates that everyone wants, apply for the job. With a Nanny you pay for what you get!
Paying anything less than minimum wage or not offering a legal contract and paying tax and insurance for your employee and you are breaking the law. HMRC will send you a bill for arrears plus a fine for tax evasion if you are found to be paying less than minimum wage or not paying tax, if you refuse to pay HMRC can take you to court on behalf of the employee for not meeting minimum wage or paying tax. A lot of websites will tell you different, but they are offering bad information which may lead you to be in a lot of trouble – so read up before offering someone a job!

Q. Will they clean too? 

A. Short answer is no, we do not expect our Nannies to do any cleaning. A Nanny will generally do what we call ‘nursery duties’ which includes cooking for the children, their laundry, tiding the children’s rooms. If you need someone to clean more than the day to day items around the children, then we can offer you a Nanny/Housekeeper.

Q. They will stay long term?

A. It depends what contract type the family offers, but usually families offer permanent contracts with no end date.

Q. Do you reference check them? 

A. Of course! We have a team of multilingual speaking people who work on reference checks only! We check references from all countries, so even if they have had no UK experience, they have references to back up their overseas experience in childcare if held.

Q. How long does it take to hire? 

A. How long is a piece of string? It depends with each offer! We have had a family register, receive cv’s, interview and have an offer accepted all in one day! Or we have families who interview 5 candidate, two times over before making a choice. It depends how proactive you are about finding a new Nanny, we would say an average of 2-4 weeks is a good time frame to not be rushing a decision – but we have candidates on a waiting list ready to interview for those who need someone now!

Q. What is the different between a Family Assistant, a Mother’s Help and a Nanny?

A. A Mother’s help is assisting a stay at home parent juggle the children and the light domestic duties, generally a family with pre-school age children.
A Family Assistant takes care of all areas and can be split 50/50 between household and childcare plus generally helps a family with school age children.
A Nanny is a career chosen by the candidate that they will devote their adult life to, it is not a stop gap job, it is something they have invested in with
courses and ongoing qualifications to ensure the best professional care is offered.
We take being a Nanny very seriously as a business.

Registration

You contact us with your requirements based on the above information and register online at www.tgnc.co.uk/client-registration. £25 payable on acceptance by tgnc.

Interviews

You let us know who you would like to interview, with some times you would like to do this and we will set up the interviews on your behalf with your chosen candidates.

Consultation

We will have friendly chat with you to go through all of your requirements and details about your family to get a full understanding on your needs. Plus get a feel for who you seek.

Role Offer

Once you have selected your chosen candidate and they have accepted, we will prepare you a contract of employment and take a booking fee of £100 to secure the candidate.

Recruitment

We conduct thorough matching service on your behalf, with those who have applied for your role directly. Candidates have to apply before they can be sent to you.

Start Date

Your final fee is not payable until the candidates start date, all final fees can be located at www.tgnc.co.uk/fees for full information.